Frequently Asked Questions

Everything you need to know about our premium home essentials, shipping, and more.

What makes Parachute bedding different from other brands?

We prioritize quality and comfort by using only the finest long-staple Egyptian cotton and pure European flax. Our products are Oeko-Tex certified, meaning they are free from harmful chemicals and synthetic finishes.

How should I care for my premium linens?

To maintain the longevity of your bedding, we recommend machine washing in cool water with a mild liquid detergent and tumble drying on low. Avoid using bleach or fabric softeners, as they can break down the natural fibers.

What is your shipping policy?

We offer carbon-neutral shipping on all orders. Standard delivery typically takes 5-7 business days within the continental US. Expedited shipping options are available at checkout for an additional fee.

Can I return my items if I am not satisfied?

Yes, we offer a 60-day return policy for most items. If you aren't completely in love with your purchase, you can return it for a full refund. Please note that final sale items and furniture follow different return protocols.

Do you offer any warranties on your mattresses?

Absolutely. The Eco Comfort Mattress comes with a 10-year limited warranty that covers manufacturing defects and structural integrity, ensuring you have peace of mind for years of sleep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Affirm for those who prefer to pay in monthly installments.